Privicy policy

Privacy PolicyRajalakshmi Children Foundation (RCF)1. IntroductionRajalakshmi Children Foundation (RCF) is committed to protecting the privacy and personal information of visitors, students, parents, donors, volunteers, partners, and other individuals who interact with our organization.This Privacy Policy explains how we collect, use, store, protect, and share personal information through our website, online forms, digital platforms, and related services.By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy, subject to applicable law.2. Information We CollectDepending on your interaction with RCF, we may collect the following information:

Personal details: Full name and date of birth, where required.
Contact information: Email address, phone number, and postal address.
Professional information: Profession, occupation, or organizational affiliation.
Enquiry details: Enquiry category, message, feedback, suggestions, or complaints submitted through our contact forms.
Program information: Information necessary to process applications, assess eligibility, coordinate educational programs, or provide student support.
Donation information: Details required to process donations and maintain appropriate financial records. Payment credentials may be handled by authorized payment service providers.
Technical information: Information such as IP address, browser type, device information, and website usage data, where collected through our website or associated technologies.

We aim to collect only the information reasonably necessary for the relevant purpose.3. How We Use Your InformationRCF may use personal information to:

Respond to enquiries and provide requested information.
Communicate about our educational programs, including Pratibha Poshak and ASCEND.
Process student applications and coordinate educational support.
Manage donations, fundraising activities, and donor communications.
Coordinate volunteering, internships, careers, events, and partnerships.
Review feedback and address complaints or concerns.
Maintain organizational, administrative, and financial records.
Improve our website, digital services, programs, and user experience.
Meet applicable legal, regulatory, accounting, and reporting requirements.

We will use personal information for the purpose for which it was collected or for another lawful purpose, as applicable.4. Contact Us FormsWhen you submit an enquiry through the RCF Contact Us form, we may collect your name, email address, phone number, address, profession, date of birth, enquiry type, and message, depending on the fields included in the form.We use this information to understand your enquiry, direct it to the appropriate team, and respond to you.Enquiry responses may be stored in Google Forms or Google Sheets and processed using authorized Google services or automation tools. Authorized RCF personnel may access the information when required to manage and respond to enquiries.Please avoid including sensitive personal information in a general enquiry form unless it is specifically requested and necessary.5. Cookies and Website AnalyticsOur website or third-party service providers may use cookies and similar technologies to support website functionality, understand visitor activity, and improve our services.Where analytics tools are used, information may include pages visited, time spent on the website, browser details, and general usage patterns.You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.The use of analytics or other tracking technologies will depend on the tools actually implemented on our website and applicable legal requirements.6. Sharing of Personal InformationRCF does not sell personal information.We may share information where reasonably necessary with:

Authorized RCF staff and relevant program teams.
Service providers supporting website hosting, email communication, online forms, cloud storage, payment processing, or other organizational operations.
Partner organizations involved in delivering a program, where sharing is appropriate and lawful.
Government authorities, regulators, or other parties where required or permitted by law.

We expect appropriate safeguards to be applied when personal information is handled by service providers or other authorized parties.We do not share donor information with other organizations for their independent marketing purposes without an appropriate lawful basis or permission, where required.7. Data SecurityRCF takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.These measures may include access controls, restricted account permissions, secure connections, and appropriate administrative and technical safeguards.However, no website, online service, or electronic storage system can be guaranteed to be completely secure.8. Data RetentionRCF retains personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, administering programs, maintaining records, and meeting legal obligations.Information may be retained for longer where required by applicable law or necessary to establish, exercise, or defend legal claims. When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable requirements.9. Your Privacy RightsSubject to applicable law, you may be entitled to:

Request access to personal information concerning you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Withdraw consent where processing is based on consent.
Raise questions or concerns about how your information is handled.

Requests will be reviewed in accordance with applicable law, and certain information may need to be retained to meet legal or legitimate administrative obligations.10. Children's PrivacyRCF supports educational and developmental opportunities for children and young people. When collecting children's personal information, we aim to handle it responsibly and only for appropriate educational, program-related, administrative, or legal purposes.Where required by applicable law, we will obtain verifiable parental or guardian consent and implement appropriate safeguards before processing children's personal information.Parents or guardians may contact RCF with questions about the collection or use of a child's information.11. Third-Party Websites and ServicesOur website may contain links to external websites, online platforms, or services operated by third parties.Those services have their own privacy policies and practices. RCF does not control all aspects of third-party websites and encourages users to review their policies before sharing personal information with them.12. International ProcessingRCF operates in India. Personal information may be processed or stored in India or in other locations where our authorized service providers operate, subject to applicable law and appropriate safeguards.13. Changes to This Privacy PolicyRCF may update this Privacy Policy when our practices, services, or legal obligations change.The revised version will be published on our website with an updated revision date. We encourage visitors to review this page periodically.14. Contact UsIf you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:Rajalakshmi Children Foundation (RCF)Email: contact@rajalakshmifoundation.inAddress:
Kayaka Towers, CTS No. 4824C/23 & 24,
Ayodhya Nagar, Behind UK27 Hotel,
Near Kolhapur Circle, Belagavi,
Karnataka – 590016, India.Website: https://www.rajalakshmifoundation.in/

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